Top » Terms And Conditions
Terms And Conditions

Welcome to ("Website"). This Website, Registered Brand name – Trademark, Mango Uncle as a separate registered entity are all owned by Seven Media (Mumbai).

 When you visit this Website, you are agreeing that both your access to the Website and your use are governed by these Terms of Use.

Amendments to Terms and Conditions and Privacy Policy reserves the right to change this Site and these Terms and Conditions at any time. retains the right to deny access to anyone who we believe has violated any of these Terms of Use. All updates and amendments shall be notified to you via Website Terms and Conditions Page. The revised version will be effective at the time posts it on the Website. In addition, if the revised version of this Customer Agreement includes a Substantial Change, will provide you with prior notice of such Substantial Change/s on the website. You are advised to regularly check for any amendments or updates to the Terms and Conditions and Privacy Policy. For the purpose of this Customer Agreement, the term "Substantial Change" means a change to the terms of this Customer Agreement that reduces your rights or increases your responsibilities

Buying/Order/Delivery processing

 All purchases on the Website are a firm commitment to purchase. If you are the purchaser for any item, you are obligated to complete the transaction with Mango Uncle. An action to purchase may be increased/ decreased in price or volume later or cancelled by following the appropriate steps as highlighted in Faq section. By purchasing on an item you agree to be bound by the conditions of sale so long as those conditions of sale are not in violation of the Customer Agreement or unlawful.

 Mango Uncle strongly advises you not to test the site with false purchases, as it will put you at substantial personal legal risk. It is an offence to use a false name, other false personal information or a known invalid Credit Card to purchase. Willfully entering erroneous or fictitious bids may result in prosecution by Mango Uncle.

 Please be aware that even if you do not give Mango Uncle your real name, your Web browser transmits a unique address to us, which can be used by law enforcement officials to identify you. will start the processing of the order once you have successfully checked out after completing the payment process. Post checkout, the order will be assumed to be confirmed.

 Delivery of your order will be done as per the delivery method selected. This is done in order page while selecting quantity before checking out.

 Every care shall be taken to deliver the goods to the intended recipient. But Mango Uncle shall not be held responsible for any wrong delivery of the product based on the address given by the customer or if any person imposes to be the actual recipient and takes delivery of goods.


 While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

 1. lack of authorization for any transactions
 2. or exceeding the preset limit mutually agreed by you and between your "Banks"
 3. or any payment issues arising out of the transaction
 4. or decline of transaction for any other reasons

 All payments made against the purchases/services on by you shall be compulsorily in Indian Rupees acceptable by the Union of India. does not accept any other form of currency with respect to the purchases.

Cancellation Policy

 Cancellation request can be made through calling the helpline numbers until 6pm on the day of order, No cancellation will be accepted 1 hour before or after the dispatch of the delivery.

Refund Policy does not entertain any refund requests, if the Package delivered has been damaged then customer either can decline the delivery or accept the delivery with a note on courier receipt. We take the utmost care in grading and delivering the right kind of mangoes, however No refund will be made if the customer isn’t satisfied or if the mangoes got spoiled or got rotten.

Price and Final Quantity fluctuation
 All prices and availability of products are subject to change without prior notice by Due to daily price fluctuation in F&V industry, the final billing presented in the settlement might/will vary from the one presented during order checkout. Please note that the price on the website is valid solely for the day when you place the order and all future dates orders will be billed at the price applicable on that day.
 In case of Fruits and Vegetables, as there are no standard packaging and weighing system available, the final weight will vary with respect to the ordered weight. While Mango Uncle would make an effort to have the final weight as close to the ordered weight as possible, the customer would be billed per dozen and not as per the weight.

Product Warranty

 Owing to the perishable nature of the products on this site, there are no warranties of any kind either expressed or implied and Mango Uncle disclaims all or any of them to the fullest extent.

 Please note that is neither a manufacturer nor a producer of the products (fruits and vegetables) that it is supplying through would make every effort to weed out defective products and maintain very high level of hygiene while procuring, processing (if any) and delivering the products to the customer, however cannot be considered liable for any consequences (physical or otherwise) resulting to the customer from the consumption of the fruits and vegetables delivered by In case of any doubt on the quality of a product, it is to the customer discretion to return the product at the time of delivery.

Notifications from through Mobile and Email

 You will be required to enter a valid phone number and email address while placing an order on By registering your phone number with us, you consent to be contacted by via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. The customer hereby unconditionally consents such intimation via SMS by in accordance with the "Do not disturb" guidelines of Telecom Regulatory Authority of India (TRAI) or such other authority in India. will not use your personal information to initiate any promotional phone calls or SMSs.

 As a site member you will also occasionally receive updates from us about Product or Services & Promotional Offers, special offers via your Email id registered with us. However, you may choose at any time to no longer receive these types of e - mail messages.

Your Order Details and Ordering Process
 If you use the Website, you are responsible for maintaining the confidentiality of your Customer ID and Password and for restricting access to your computer, computer system and computer network, and you are responsible for all activities that occur under your Customer ID and Password.

 You agree, inter alia, to: Provide true, accurate, current and complete information about yourself as prompted by Sign up form (such information being the "Registration Data")

 You must maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the Customer Agreement, Mango Uncle has the right to indefinitely suspend or terminate your order process.

Data so collected will never be shared or sold or used for any third party promotions.

Site Contents

 All of the content you see on the Website, including, for example, all of the page headers, images, graphics, video clips, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Mango Uncle, one of its affiliates or by third parties who have licensed their materials to Mango Uncle. The entire content of the Website is copyrighted as a collective work, and Mango Uncle owns a copyright in the selection, coordination, arrangement, and enhancement of the content. The content of the Website, and the site as a whole, are intended solely for personal, noncommercial use by the users of the site. You may download, print and store selected portions of the content, provided you (1) only use these copies of the content for your own personal, non-commercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Mango Uncle reserves complete title and full intellectual property rights in any content you download from the Website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer, or create derivative works from the content without first obtaining written permission from Mango Uncle.

Solely to enable Mango Uncle to use the information you supply us with, so that we are not violating any rights you might have in Your Information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights but no other rights) you have in Your Information, in any media now known or not currently known, with respect to Your Information. Mango Uncle will only use Your Information in accordance with the Customer Agreement and Mango Privacy Policy

 In the event that any transaction or attempted transaction relating to any item, good or service which violates this Customer Agreement or applicable law comes to your knowledge, you shall take all steps to inform Mango Uncle of the same through Contact us .

 We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the  Privacy Policy. We view protection of Customers privacy as a very important community principle. We understand clearly that you and Your Information is one of our most important assets.

Rules of Conduct on Site
A. You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

B. Any information provided by you on this site shall not be misleading in any way.

C. You may not post or transmit Content that contains:

*  viruses, time bombs, trojan horses, cancelbots, worms or other harmful or deleterious components or devices or refers to any website or URL that, in the sole discretion of

* material that is inappropriate for the Site, contains content that would be prohibited on the Site, or violates the letter or spirit of these Terms of Use.

D. You must use the Site in a manner consistent with any and all applicable laws and regulations. Illegal and/or unauthorized uses of the Site, including without limitation, collecting usernames and/or email addresses of registered members by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Site, are not permitted. This includes the unauthorized interception of the data stream coming from or going into the Site, as well as attempting to gain unauthorized access to the Site or exceeding your authorized access.

E. You understand that has the right at all times to disclose any information (including the identity of the persons providing information or materials on the Site) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena.


 This site may contain links to other web sites or you may be linked through other web sites ("Linked Sites "). The Linked Sites are for your convenience only and you access them at your own risk. We are not responsible for the content of the Linked Sites, whether or not is affiliated with sponsors of the sites.

We do not in any way endorse the Linked Sites.

 We welcome links to this site. You may establish a hypertext link to this site, provided that the link does not state or imply any sponsorship or endorsement of your site by You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on the site, including any logos or characters, without the express written consent of the owner of the mark or materials. You must not frame or otherwise incorporate into another web site or present in conjunction with or juxtaposed against such a web site any of the content or other materials on the site without our prior written consent.


 Without limiting other remedies, may limit your activity, end your listing, warn other Customers of your actions, immediately/temporarily/indefinitely suspend or terminate your membership, and/or refuse to provide you with access to the Website in the event, but not limited to:

 If you breach the Customer Agreement; If is unable to verify or authenticate any information you provide; or If it is believed that your actions may cause legal liability for you, other Customers or Mango Uncle. may at any time at its sole discretion reinstate suspended Customers. A Customer that has been indefinitely suspended may not register or attempt to register with or use the Website in any manner whatsoever until such time that such Customer is reinstated by Notwithstanding the foregoing, if you breach the Customer Agreement or the documents it incorporates by reference, reserves the right to recover any amounts due and owing by you to and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.

Relationship, Notice and Severability

 None of the provisions of the Customer Agreement shall be deemed to constitute a partnership or agency between you and Mango Uncle and you shall have no authority to bind Mango Uncle in any manner whatsoever.

 Except as explicitly stated otherwise, any notices shall be sent to the email address you provide to us during the order process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to us during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.

 If any clause of the Customer Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the Customer Agreement.


 If any dispute arises between you and during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the Customer Agreement, the dispute shall be referred to a sole Arbitrator, who shall be an independent and neutral third party identified by Mango Uncle. The place of arbitration shall be Mumbai. The Courts at Mumbai shall have exclusive jurisdiction in any proceedings arising out of this agreement.

 The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

Applicable Law

 The Customer Agreement shall be governed and construed in accordance with the laws of India. This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Trademark, Copyright and Restriction

 This site is controlled and operated by All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is deemed as a commercial use for the purposes of this clause.

frequently asked questions